How We Work
Alba Power’s success, whilst operating within tough, technical and serious global sectors, is the result of a strong and high performance team. Alba’s culture and work ethic is built upon understanding the customer’s business and needs more than anyone else and delivering over and above their expectations. At Alba Power we have a strong set of values that define our culture and reaffirm why our customers choose us.
“I was accepted into the team and I felt that they really did appreciate my input. Once again the people at Alba Power pulled out all the stops to try and meet our requirements.”
Oil and Gas Operator, UK
“I also would like to take this opportunity to thank you and the rest of the team at Alba Power for your patience, perseverance and professionalism.”
Power Generation, Australia
Customer Service
The Alba Power team is flexible, ambitious, friendly and approachable. We have a partnership approach to working with our customers whilst being fully accountable for our work we do for them.
Problem Solving
We see our job as finding a solution, whatever the problem and we use the experience from across the team as well as innovative thinking to do this. We understand the critical nature of the industries and sectors our customers are working in and we value responsiveness and do what it takes to meet our customers’ needs.
One Team
Our team bring with them and develop at Alba Power superior knowledge, experience and expertise in our field. No one part of the business is responsible for our success – we work together to give our customers the very best we can.
Excellence
To be the leader in the market we need to set the bench high and ensure we lead by example. Operating in a serious market means we must always prioritise quality above everything else. We trust our people to always ensure quality is so high that our customers always have peace of mind.
Open and Honest
To deliver exceptional customer service, responsively, as one team and to a high standard, there is only one way to behave and communicate. Whilst always respecting each other, we are open and honest at all times, getting to the point and getting to the customer solution, efficiently.